Using the guidelines outlined in Chapter 7, “Delivering Bad-News Messages” in BCOM10th edition (pages 118–137), assume the role of a company manager and write a block business letter that provides bad news to the recipient.
When composing your letter, assume that the recipient has previously requested a review of the situation via e-mail, letter, or personal meeting with management. Refer to your textbook for clarity, writing mechanics, professional language, and style guidelines.
- Your submission should include the proper introductory elements, including the sender’s address, the date, the recipient’s address, and an appropriate professional greeting or salutation.
- Make sure you communicate the bad news from the company to the recipient, providing the facts from the scenario using the inductive or deductive approach.
- Your block business letter should follow the form of the example on page 123 of the textbook.
- Your letter should be one page, with appropriate and consistent spacing throughout (single space paragraphs and double-space between paragraphs).